“I work closely with my individual clients in order to understand their specific needs and to propose the best design to match their lifestyle, and tastes.”

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Project Commencement

The stages of a project shown below are really where the Full Interior Design Service comes into is own.

Third meeting with client

With the refines budget and all the sample boards and specification, we meet the client again to check everything is according to the client’s expectation. We can now organise how the work is going to happen. We can book the different trade people in the relevant order (for example and as you already understood, the electrics have to go first!)

Ordering

The planning phase is now finished. You can see that interior design is really about planning ahead every little detail. We order the different items needed for the project, may it be fabrics, wall paper, paint, carpets, rugs…

I order the items for the client (with a trade discount) and send the invoices directly to the client to pay. The process is as transparent as can be; the client gets all the discounts.

When clients are very busy and would rather pay all the invoices in once, we set up a specific bank account where the project money is transferred and from where all the project invoices will be paid. This is a worry free process that can be checked by the client at any time.

Schedule of work and project co-ordination

I always remember in one of my first project installing a new kitchen, being called by the plumber who was needed before the carpenter could do his job (the plumber was the equivalent of the first domino, if it fell, all the following ones would fall as well).

On site the plumber told me (he was supposed to start his work two days later) that he couldn’t make it before another 3-4 weeks…. What a disaster!

I couldn’t hold the whole project for an extra 4 weeks as my client was waiting to go back into her house). So I had to find a new good plumber in one day… the client wasn’t aware of this and my new plumber arrived on time and did a great job!

After the schedule of work has been established, it can be put into action. The different trade are coming to do their job at a specific time. I co-ordinate the project and make sure everything is done according to the plan.

I am always available to go on site to answer questions and make sure that the work is done according to our high standards.

I take all the stress away from the client who just has to wait until it is all finished as I will resolve any arising problem.

Installation

When the electrics (second fix), flooring, decorating and other work are finished, it is time to go to the penultimate stage, the installation. In here I include the curtains fitting. Curtains have to be fitted at the end when there is no more risk of damaging them in any way. And furniture is brought in and installed at their determined position. The different accessories also come into place.

Snagging

This is the last stage of a project, checking that everything is at the exact place, that everything is perfect (that no wall has been scratched during the installation of the furniture etc.). This is a detail phase where every square cm of the property is scrutinized before we can call the client in.

I hope this helps you to understand the design process and how it is to work with an interior designer, and more specifically Emmanuelle Lemoine Interiors. Our aim is to create beautiful interiors for people to enjoy their life in style in a painless process. In another word, we want happy clients only!